Towling App
Comprehensive mobile solution for job tracking and logistics.
What we built
and why.
Towling is a two-sided mobile marketplace for roadside tow services. We built a React Native product with live map tracking, automated provider matching, Stripe-integrated payments, and a provider dashboard, connecting stranded drivers with the nearest verified tow truck in minutes.
The problem
to solve.
Context
Logistics · On-Demand Services : Roadside assistance is fragmented: drivers call, get quoted, wait, cancel, repeat. The client wanted to collapse the whole loop into one app: price upfront, driver tracked, job done.
Core Problem
Traditional roadside assistance is opaque, slow, and priced after the fact. Drivers need upfront transparency, instant dispatch, and real-time tracking. Provider-side also needs fair job distribution and payment without chasing invoices.
How we
built it.
A 10-week build with parallel consumer and provider apps sharing one backend. We prioritized matching speed and payment clarity as the two make-or-break metrics.
Market Shadow
Rode along with three tow operators to understand the real job from dispatch to payment.
Dual App Design
Designed consumer and provider apps in parallel to make sure the handoff between them was seamless.
Build
Cross-platform React Native for both apps; unified backend for matching, messaging, and billing.
Launch
Pilot in one metro, onboard verified providers, iterate on dispatch and payment UX.
What got
shipped.
React Native for both consumer and provider apps. Node/Express backend with Postgres and a dedicated matching service. Socket.io for real-time location streams. Stripe Connect for automated provider payouts. Google Maps for routing and ETAs.
Key Innovations
- Live matching based on distance, operator availability, and specialization (motorcycle vs heavy tow)
- Upfront pricing surfaced before dispatch. No surprise invoices
- Two-way live map so consumer sees provider ETA and provider sees pickup geometry
- Automatic payment capture on job completion with instant provider payout via Stripe Connect
Obstacles Overcome
- Matching quality in low-density regions during off-peak hours
- Handling GPS drift to keep the live tracking map stable and trustworthy
- Stripe Connect onboarding UX for tow operators unfamiliar with digital payments
What it
does.
4 core capabilities that define the product. Each engineered with a senior team, tested against real usage, and shipped to production.
Provider Matching
AI-powered connection to nearest verified towing provider in minutes.
Tracking & Pricing
Transparent real-time tracking with upfront pricing and secure payments.
Service Interface
User-friendly mobile experience with intuitive location selection.
Transaction History
Clean dashboard for tracking past jobs, invoices, and service status.
The product,
end to end.
11screens from the shipped build. Every flow, every state. These aren’t renders, they’re production.
The impact,
measured.
Turned roadside assistance from a phone-and-wait ordeal into an Uber-style experience, with providers earning faster and consumers knowing the price before the tow truck leaves the lot.
Built with.
Towling proves the on-demand playbook still wins when you pair a trustworthy UX with the plumbing (payments, tracking, dispatch) that makes it feel effortless on both sides.
Got a project that
needs this kind of build?
Tell us the problem. We’ll tell you if it’s a 2-week sprint or a 2-month platform, honestly, in the first call.
